Residents having trouble using ID based ticket purchases
Using identity based ticketing on the Guangzhou Shenzhen Express Railway is starting to become a nuisance among travelers since it started last week. Travelers were annoyed when they cannot buy another ticket for the same train when they lose their ticket.
Travelers were not allowed to purchase a different ticket for the same train they took, because only passengers are only allowed to buy one ticket for one train. Railways policy states that they can only buy new ticket for a different train or for the same train but for the next day’s travel. Passengers find this policy unreasonable that they can’t purchase tickets for the same train. They used ID cards to buy the tickets, and since the train’s ticketing office already have their information they should be allowed to buy new tickets for the same trip.
One traveler said that the ticket offices have their information, they should be allowed to purchase tickets by just showing their ID cards and tracking their ticketing purchase records. Travel agencies are also finding it hard to purchase tickets for the clients. Before the agencies just needed to buy the train tickets then without using any ID cards then promoting the trip to their clients, nowadays they have to collect the IDs of their clients before they can purchase any tickets.