Shenzhen Metro to Use Four Level Emergency Response System
In a new rule that took effect last Saturday, a four level response system was implemented by the city for Metro emergencies that involves natural disasters such as earthquakes, accidents, public health incidents and public security. The Metro will use different colors ranging from blue, yellow, orange and red that will show the level of the emergency.
Level IV, which is the lowest level will be initiated if accidents occur that involve deaths of no more that three people, and injury or poisoning of 10 people or less. Property losses of not more than ten million yuan. this level is also applied to incidents that will delay the trains by 30 to an hour. Level I is the highest response applies to incidents that caused deaths of more than 30 people, posing dangers to more than 50 people, causes injury to more than 100 people plus property damages of more than 100 million yuan.
The new rule also requires the Metro to notify passengers if there are delays or disruptions for more than eight minutes. Operators must inform them within ten minutes by announcements and on display screens. If situations will become serious, passengers evacuation and transferring to other lines might be required, than traffic coordination will inform the the public within ten minutes.