Hong Kong Immigration Sees a Rush of E-Channel Applicants
The immigration department of Hong Kong has asked mainlanders to slow down on filing their applications for e-channel registration, after experiencing a rush of applicants on the first day of registration. The immigration department was expecting to handle 2,000 applications a day by opening registration counters at six checkpoints.
Applicants at the Lok Ma Chau Spur Line had to be controlled by immigration officers by imposing flow controls that allowed 60 applicants to register at the same time. the control point opened four counters that needed around five to ten minutes to finish the information collection of each applicant and could only handle around 200 to 400 applicants a day.
Officials were apologizing for the slow progress that was caused by a shortage in staff ensuring that their efficiency will improve once a review is made after trial operations. Hong Kong will begin using the e-channel services for mainland visitors at the Lok Ma Chau Spur Line and Lo Wu starting January, when the services will be extended to checkpoints at Shenzhen Bay, China Ferry Terminal, airport control points and the Macao Ferry Terminal.