Committee to Release Consumer Handbook
A consumer handbook was recently released that offers tips to consumers in Shenzhen, Huizhou and Dongguan. The handbook gives advices on how to avoid problems in store promotions, online shopping, holiday travel and Spring Festival reunion dinners.
The handbook also give consumers suggestions on how to pay attention to small details such as quality, contracts so they will not be cheated by tricks and promotions such as low price offers. The committee of consumer’s rights for the three cities distributes the handbook. The handbook also reminds consumers to learn the after sales services that are offered by the sellers, and to keep all important documents, warranties and receipts in cases were products malfunctions or needs fixing.
Since there are many limits on when department stores releases promotional activities, like discounts, lucky draws and gifts, and only a few consumers learn on the conditions before purchasing items. And because of these the committee on consumer rights keeps receiving complaints from consumers. That is why the committee is constantly reminding them to learn the proper information such as promotion periods and its coverage.
There are many limits when a department store launches promotion activities such as discounts, gifts and lucky draws and many residents do not learn enough about the conditions before purchasing. The committees had received many complaints about these activities, so it is very important to learn about the information such as the promotion period and coverage.
Complaints on online shopping are also growing, with most complaints involve inferior product quality, poor delivery services and damaged products. The consumers handbooks recommends that before doing online shopping its important to chose a website that has a good reputation and that protects a consumers personal information when purchasing.