New Clauses on Consumer Rights Looks Into Hidden Fees
Financial experts are asking for the overhaul of several business practices that are in violation of the recently revised consumer law that highlighted a clause that prevents consumers of being charged with hidden fees. The new clause stipulates that business owners must not violate consumer rights by charging hidden fees or exceptions and these business owners are obliged to warn customers on the special exceptions.
Experts are urging the Standing Committee of the National People’s Congress to further abolish the industry practices which infringe on the consumer rights to enforce the new revised law that will take effect on March. These experts say that without these new regulations, businesses, the system and revenue models will not change. Implementing the clauses these hidden fees which are unfair to consumers and will boost a consumer confidence and even with these new clauses and regulations the committee will still look into the previous regulations.
Because most of the industry practices were established during the economic reform of the country didn’t consider consumer interests. The new clauses will further reduce the unfair charges on consumers that are imposed by business owners such as corkage fees and minimum amount spent. These hidden fees are one of the top complaints that the committee hears from consumers and most of the complaints are centered at foreign enterprises.
The new clause is also added that allows consumers to return purchased products to be refunded within seven days after they bought the product if it’s not covered by national warranty regulation or if the product has flaws or defect.