Specialty Hospitals Garners High Praises from Residents for Services
Three specialty hospitals in the city have topped the list of the 55 public hospitals based on patient satisfaction during a survey that was conducted by the city’s health commission. According to the commission the Shenzhen Eye Hospital, the Shenzhen Sun Yat-sen Cardiovascular Hospital and Shenzhen Prevention and Treatment Center for Occupational Diseases have the highest patient approval ratings.
These specialized hospitals are more satisfactory compared to general hospitals as survey shoes. The most satisfactory comprehensive hospitals was the University of Hong Kong Shenzhen Hospital, while Shenzhen Longgang District TCM Hospital was the top hospital for traditional Chinese medicine and Shenzhen Nanshan District Maternity and Child Healthcare Hospital is the highest rated children’s hospital. One of the major reasons patients are not satisfied with hospitals are because of patient service quality, medical expenses, excessive waiting time and hospital environment.
Party secretary of the commission said that they are spending a lot of energy and measures in upgrading the hardware and improving the system, but still the medical services in the hospitals still cannot offer and meet the expectations of the residents. Some hospitals are putting importance in updating old hardware, but neglected to see that they should be improving services as well. compares to services offered by other sectors the medical service is still the least satisfactory.