Public Hospitals to be Assessed Using Better Standards
By next year, Shenzhen will be standardizing the quality of medical care in the city and its hoped that a better measurement of medical care will be improve the public services and stop the violence done against the medical staff by angry patients. Public hospitals will undergo annual assessments and the results are linked to government subsidies. Good management teams will get increased salaries, and managers performing poorly will be dismissed.
Shenzhen is among the cities that were to trial public hospital reforms in China, which started in 2011 and has already spent billions of yuan. Although there have been complaints on the lack of standards in measuring the quality of health care, a lack in mobility among doctors, unclear definitions of the rights and obligations of a doctor and patient, and insufficient supervision of unqualified hospitals indices will be used to measure a hospital’s public service, cost effectiveness, innovation, management and patient satisfaction.
A 100 point scale will be used in grading public hospitals, meanwhile comprehensive hospitals are different from specialized hospitals such as children’s and maternity hospitals as these will be classified into different groups and will be using different indices in assessing them.